Primary Purpose:
Coordinate domestic and international shipments for clients with supported independence, ensuring timely and cost-effective transport by air, sea, or land. Communicate with carriers, customs, and service providers, focusing on lower-volume, less complex moves.

KEY PERFOMANCE AREA

Freight Coordination and Operational Efficiency

• Coordinate end-to-end import, export, and transit shipments via air, sea, and road, including booking, consolidation, warehousing, and transshipment.
• Source efficient and cost-effective transport modes and negotiate competitive freight rates with carriers and logistics providers.
• Monitor real-time cargo movement and resolve shipment delays or disruptions proactively.
• Work closely with the finance team to ensure timely payments to carriers and service providers.
• Track freight rates, port charges, and surcharges to optimize cost and support revenue targets.
• Issue invoices, credit notes, and payment requests, ensuring accuracy and timely communication with stakeholders.
  

Customs Clearance and Regulatory Compliance

• Prepare and verify shipping and customs documentation (e.g., bills of lading, invoices, packing lists) in compliance with Incoterms and trade regulations.
• Collaborate with customs brokers and clearing agents to ensure timely clearance of goods.
• Stay informed on customs duties, tariffs, and trade agreements to advise clients and ensure compliance.
• Maintain accurate records for audit, compliance, and tracking purposes.

Stakeholder Relationship and Service Management

•  Act as the main point of contact for clients, providing shipment quotes, updates, and guidance on shipping options and compliance.
• Build strong relationships with freight forwarders, customs officials, and service providers to ensure seamless operations.
• Proactively address client concerns, customs issues, and shipment delays, maintaining service excellence and transparency.

MINIMUM REQUIREMENTS

• NQF Level Three (3) Qualification – NSSCO (Ordinary level).
• FIATA/ Business Process Management (CATS) Diploma would be an advantage.
• Two (2) years freight, cargo, customs and forwarding experience.
• Valid Driver's license
• Microsoft Office, Asycuda World, EDI workflow, and CSS systems.

Kindly note that no email or paper documents will be accepted. Interested Applicants should apply on: https://manica.simplify.hr/

Only shortlisted candidates with relevant support documents attached to their application will be contacted for interviews. Candidates from designated groups defined in the Affirmative Action Act (1998) are encouraged to apply.