PRIMARY PURPOSE

Support the visa application process by communicating with embassies and government agencies, maintaining accurate records, and delivering excellent service to stakeholders. 

KEY RESPONSIBILTIES

• Review documentation to ensure compliance with the requirements of relevant authorities.
• Conduct weekly follow-ups with the ministry on application statuses.
• Collect approved visas and ensure timely invoicing for visa fees.
• Communicate with Walvis Bay and Lüderitz visa desk regarding visa application progress and status updates.
• Assist in preparing invitation letters, supporting documents, and payment of application fees.
• Respond to queries promptly and professionally to ensure clarity and avoid delays.
• Assist with travel arrangements if linked to visa applications (e.g., couriering documents, booking embassy appointments).
• Pull reports on visa processing timelines and pending applications.
• Assist with ad hoc tasks to support the Walvis Bay team in Windhoek.

MINIMUM REQUIREMENTS   

• NQF Level Three (3) – (NSSCO)
• Two (2) years relevant experience in visa agency environment
• Proficiency in Microsoft Office

ADDED ADVANTAGES

• Direct or indirect work experience with Government Agencies dealing with visa applications will be an advantage
• Driver’s license will be an added advantage

Kindly note that no email or paper documents will be accepted. Interested Applicants should apply on: https://manica.simplify.hr/

Only shortlisted candidates with relevant support documents attached to their application will be contacted for interviews. Candidates from designated groups defined in the Affirmative Action Act (1998) are encouraged to apply.